Check Eligibility
Make sure your order meets our return requirements.
RETURNS & EXCHANGES
A Clearer Way to Handle Returns
Need to return or exchange your YESWIN order?
Follow these simple steps to get started.
HOW RETURNS WORK
Four Steps From Request to Resolution
Contact Us
Submit your return or exchange request.
Ship Your Item
Follow the return instructions provided by our team.
Receive Resolution
Your refund or exchange will be processed after review.
ELIGIBILITY
Is My Order Eligible?
Eligible Returns
- ✓ Within the return period
- ✓ Unworn and in original condition
- ✓ Includes order information
Not Eligible
- × Outside return window
- × Worn or damaged items
- × Missing required information
RETURNS HELP
Returns & Exchanges Questions
How do I start a return?
Review the eligibility section, then follow the current return-request instructions for your order.
Can I exchange a size?
Exchange availability depends on the requested size or style being in stock. Review the current exchange guidance before sending an item back.
Who pays return shipping?
Return-shipping responsibility depends on the current return policy and the reason for the return.
How long does a refund take?
Refund timing begins after the returned item is received and processed, then depends on the original payment method.